Observability that strengthens the availability of critical applications and processes in the healthcare sector

Optimise your technology solutions with Datadope’s observability capabilities. Monitor your environment end to end, from healthcare portals to pharmaceutical plant software, while leveraging autonomous agents to proactively detect, diagnose and mitigate errors before they impact supply or patient care.

The implementation of IOMETRICS® Synthetix has been a turning point for our online customer care, significantly transforming our monitoring strategy, improving performance and, most importantly, ensuring our users enjoy a seamless, high-quality experience in every interaction.

Antonio Carrasco IT/SRE Platform Manager at Sanitas

What will you achieve with Datadope?

Reduce incident resolution time (MTTR) by 80%

Improve the availability of your website and applications by up to 69%

Reduce OPEX costs by up to 30%

Reduce alert redundancy by up to 80%

Success stories

Sanitas ensures excellence in its digital experience and maximises availability

Through the implementation of synthetic probes — IOMETRICS® Synthetix — the ‘Mi Sanitas’ portal benefits from advanced monitoring that replicates real user behaviour. By continuously verifying critical milestones such as login, appointment management and access to medical data, the system predictively identifies failures before they impact the patient care experience.

Datadope is at the forefront in the market. Datadope´s approach starts with the premise of extracting value from infrastructure, applications, and business data. Clients are starting to view these products less as monitoring solutions and more as data lakes for operational telemetry and other data to which advanced analytics and AI are applied to order to gain insight.

Datadope Strengthens Its Leadership:
Recognised by IDC Across 8 Observability and AIOps Categories

Use cases

Fast, accurate incident resolution: root cause revealed

Reduce resolution time — MTTR — by up to 80%. Automatically identify the exact origin of issues.

Using topology analysis and Machine Learning, we correlate interdependent events to eliminate false positives and prevent failures from recurring. Stabilise your services and reduce operational costs.

From complex data to clear decisions: visualise business impact in real time

Visualise key metrics through intuitive executive dashboards. Access revenue trends, critical KPIs and SLAs at a glance. Interpret the health of your business in real time to make data-driven strategic decisions, without relying on complex technical reports.

Uninterrupted performance: detect, analyse and resolve incidents before they impact your customers

With APM, monitor every application transaction in real time to instantly identify bottlenecks and errors. By providing full visibility from code to user experience, it optimises resources, accelerates troubleshooting and ensures maximum availability for critical services.

Full, automated visibility: regain control of your IT inventory without manual effort

Discovery automates the identification and mapping of your entire technology infrastructure (on-premises and cloud), removing the need for manual updates. By detecting assets and their relationships in real time, it enables teams to focus on the business, speed up incident resolution (MTTR), and optimise resource planning with always up-to-date data.

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