User experience monitoring
Simulate website and application navigation as if you were an end user.
Anticipate potential incidents before they impact customers and your bottom line.
Simulate website and application navigation as if you were an end user.
Anticipate potential incidents before they impact customers and your bottom line.
In a world driven by global commerce, where sales through companies’ online platforms are becoming increasingly important, it is essential for organisations to ensure the performance and availability of their applications and systems in order to deliver the best possible experience to their customers. To achieve this, the use of synthetic probes becomes essential, providing accurate, real-time information about the state of business operations.
User experience monitoring with IOMETRICS® Synthetix synthetic probes consists of simulating a customer’s experience and measuring the availability and performance of web applications, individual pages and APIs from different locations and devices.
At Datadope, we offer two types of synthetic probes: API probes and browser probes.
They automatically simulate the interaction between an application and an Application Programming Interface (API).
These synthetic probes send requests to the API and evaluate both response time and response quality. In this way, organisations can ensure the correct integration of their applications with other systems and verify compliance with established Service Level Agreements (SLAs).
They simulate the behaviour of real users interacting with an application through a web browser.
These synthetic probes automatically and unattendedly perform specific actions, such as clicking buttons or completing forms, and then evaluate both response time and the quality achieved.
This allows organisations to quickly identify any issues within their applications across different browsers and devices while ensuring a satisfactory user experience.
If an incident occurs, a video will be recorded showing the point at which the probe process was interrupted, making it possible to analyse the potential impact on customers.
IOMETRICS® Synthetix provides visual results from probes. It allows you to immediately identify the source of issues and resolve them efficiently. Reduce incident response times (MTTR). Deliver the best possible customer experience by reducing application downtime.
